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Been reported a fixed, but still same problem

Reported via Android in the Countdown - not working category anonymously at 17:34, Monday 6 January 2025

Sent to TfL less than a minute later. TfL ref: FMS6940812.

The Countdown sign is still showing same message for a number of weeks. TfL stated it was fixed.

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Updates

  • This countdown has still not been fixed. Been out of action for two months, why is it taking so long?

    Posted anonymously at 08:59, Wednesday 8 January 2025

  • We appreciate you taking the time to report this to us. This has now been investigated and we’ve reported this to our contractors. We’ll aim to resolve within 28 days.

    Please be aware that all Action Scheduled reports are automatically closed after 28 days. However, we aim to fix the fault within this timescale, which may be sooner, or in a few cases take a little longer.

    Should you need anything else, or have any questions, you may wish to contact our customer services team on 0343 222 1234.

    State changed to: Action scheduled

    Posted by TfL at 13:45, Friday 10 January 2025

  • This countdown at the Bus Stop opposite the Station Was fixed but noticed this morning that it is now NOT WORKING again. Try and fix it soon rather that waiting two months like the last time.

    Posted anonymously at 09:21, Monday 3 February 2025

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Saturday 8 February 2025

This report is now closed to updates from the public. You can make a new report in the same location.