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Wrong sign direction

Reported via desktop in the Damage - other (bus stops and shelters) category anonymously at 14:25, Tuesday 7 January 2025

Sent to TfL 2 hours, 36 minutes later. TfL ref: FMS6945668.

Bus stop D at Braxfield rd in se4 has incorrect signage inside the bus shelter. This causes problems for people with accessibility issues, causing them to go the wrong way. The wording is right but they point the wrong way. I reported this months ago.

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Updates

  • Thank you for taking the time to report this to. We appreciate this an wanted to let you know that we’ve re-categorised this and it will now be directed to the appropriate team.

    Category changed from ‘Incorrect timetable information’ to ‘Damage - other (bus stops and shelters)’

    Posted by TfL at 17:02, Tuesday 7 January 2025

  • Thank you for taking the time to report this to us. It is much appreciated. This will now be investigated by our team and we will aim to update on progress within 10 days. If the issue you have reported is an emergency, we will aim to update you on progress within 24 hours

    State changed to: In progress

    Posted by TfL at 09:12, Thursday 16 January 2025

  • Your report has been investigated and we can confirm there is problem here. We have reported this to our contractors and will aim to fix this within 28 days. If new parts are needed this may take a little longer. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 14:24, Friday 7 February 2025

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Saturday 8 March 2025

This report is now closed to updates from the public. You can make a new report in the same location.