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The traffic light is stuck on green all the time

Reported via desktop in the Safety concern (traffic or pedestrian) category anonymously at 09:20, Friday 10 January 2025

Sent to TfL 3 hours, 52 minutes later. TfL ref: FMS6960062.

Please could you look into this as it has been like this for over a year where this side of light is always on green.

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Updates

  • Thank you for taking the time to report this to. We appreciate this an wanted to let you know that we’ve re-categorised this and it will now be directed to the appropriate team.

    Category changed from ‘General Fault’ to ‘Safety concern (traffic or pedestrian)’

    Posted by TfL at 13:12, Friday 10 January 2025

  • Thank you for taking the time to report this to. We appreciate this an wanted to let you know that we’ve re-categorised this and it will now be directed to the appropriate team.

    Posted by TfL at 13:12, Friday 10 January 2025

  • Your report has been investigated and we have reported this to our contractors. We will do our best to make the location safe as soon as possible and aim to fix it permanently within 28 days. To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer depending on circumstances. Thank you for reporting this to us. Should you need anything else or have any questions on this matter, please contact customer services on 0343 222 1234.

    State changed to: Action scheduled

    Posted by TfL at 13:19, Friday 10 January 2025

  • Your report is being investigated and we have reported this to our contractors. We will do our best to make the location safe as soon as possible and aim to fix it permanently within 28 days. To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer depending on circumstances. Thank you for reporting this to us. Should you need anything else or have any questions on this matter, please contact customer services on 0343 222 1234.

    Posted by TfL at 13:30, Friday 10 January 2025

  • Thank you for taking the time to report this to us. It is much appreciated. It was investigated by our team and regrettably we are unable to resolve it through Streetcare. In light of this, you may wish to contact our customer services team on 0343 222 1234, or by using this web form https://tfl.gov.uk/ help-and-contact/ contact-us-about-streets-and-other-road-issues , who will be able to help you with this query

    State changed to: Internal referral

    Posted by TfL at 14:33, Friday 10 January 2025

  • Thank you for taking the time to report this to us. It is much appreciated. We can confirm that there is a fault. Our contractors are aware of this and if it is classed as an emergency it will be attended and made safe within two hours. Otherwise it will be within 24 hours. Thank you for taking the time to report this to us. Should you need anything else please contact customer services on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 08:18, Monday 13 January 2025

This report is now closed to updates from the public. You can make a new report in the same location.