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Large stretch of uneven pavement outside Lucky Rovers and Bus Stop

Reported via mobile in the Pavement Defect (uneven surface / cracked paving slab) category by Rob Robb at 14:43, Tuesday 14 January 2025

Sent to TfL less than a minute later. TfL ref: FMS6979030.

Would suggest the whole of Hook Parade Pavements are surveyed. Mt sister in-law tripped over a raised paving December 2022 which resulted in a Bleed on the brain and an operation on her head. She only came out of hospital about 8 weeks ago buit still cannot walk unaided,

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This has been investigated and has now been referred to our contractors. If this defect is confirmed as a safety issue this will be made safe within two hours. If a permanent repair is required, we will aim to carry it out within 28 days. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 13:32, Thursday 16 January 2025

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