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Cracked lightwell in the pavement leaking into shop basement

Reported via desktop in the Pavement Defect (uneven surface / cracked paving slab) category anonymously at 11:18, Friday 17 January 2025

Sent to TfL less than a minute later. TfL ref: FMS6993862.

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Photo of this report zoom

Outside the Shelter shop 173a Finchley Road, the lightwells in the pavement are cracked and leaking into the basement. This is the 4th time we are reporting this, first time in Oct (to Camden Highways Team) and last time was this week (to TFL) and we received a report that it has already been fixed - however, no repairs have taken place, i'm attaching photos taken yesterday, where it is evident the lightwells have had no work done to them and the water ingress in continuing.

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. Our team had investigated this for you and found that this is not owned by Transport for London. This means that we are unable to resolve the issue. You may wish to contact the owner to report your issue. Should you need anything else, or have any questions please contact our customer services team on 0343 222 1234

    State changed to: not TfL’s responsibility

    Posted by TfL at 05:08, Monday 20 January 2025

This report is now closed to updates from the public. You can make a new report in the same location.