Action scheduled
Traffic lights not working
Sent to TfL 2 hours, 56 minutes later. TfL ref: FMS6994297.
Subject: Urgent Concern Regarding Non-Operational Traffic Lights
THERE IS AN IMMEDIATE SAFETY CONCERN THAT REQUIRES INVESTIGATION. Thank you for your prompt response and for escalating this issue to the contractor. While I appreciate your efforts, I must emphasize the critical urgency of this matter due to the significant safety risks involved.
The current situation poses a severe hazard to pedestrians, especially vulnerable groups such as the elderly and children, who are unable to cross safely. The potential for accidents, injuries, or even fatalities is alarmingly high given the busy nature of this road.
I am deeply concerned that the report will be automatically closed after 28 days without a definitive resolution. This issue requires immediate and tangible action to ensure the safety of all road users. Delaying or failing to address this promptly could result in avoidable tragedies, for which accountability would be necessary.
I urge you to expedite the contractor’s response and implement temporary measures, such as assigning traffic marshals or installing alternative pedestrian controls, until the traffic signals are fully operational. Please keep me informed of the steps being taken to resolve this issue and provide a timeline for resolution.
Thank you for your understanding and cooperation in prioritizing public safety.
Updates
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Thank you for taking the time to report this to. We appreciate this an wanted to let you know that we’ve re-categorised this and it will now be directed to the appropriate team.
Category changed from ‘General Fault’ to ‘All out’
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Your report has been investigated and we have reported this to our contractors. We will do our best to make the location safe as soon as possible and aim to fix it permanently within 28 days. To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer depending on circumstances. Thank you for reporting this to us. Should you need anything else or have any questions on this matter, please contact customer services on 0343 222 1234.
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