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Taking too long to change to cross

Reported via desktop in the General Fault category anonymously at 16:27, Saturday 18 January 2025

Sent to TfL less than a minute later. TfL ref: FMS6999131.

Lights are taking too long to change to red after pressing the pedestrian button on either sides of Wickham Road. School children use this crossing daily and are not waiting for the lights to change and are running between the oncoming traffic.

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we can confirm that there is a non-urgent fault at these traffic lights. We have therefore referred it to our contractors, and you should see an improvement within 28 days. If you need anything else, or have any questions, please contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 13:28, Tuesday 21 January 2025

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