Fixed
Sequence Not Correct
Sent to TfL 20 minutes later. TfL ref: FMS7006617.
SW7 2ED/ Cromwell road/Queens Gate; Customer called to complain having reported this issue under reference 7003051/fix my street Reference received a reply / We have not Found any Defects at this location or this issue was already resolved.
Customer went to this junction and found no action being taken to correct the Sequencing issue.
The lights have no technical issues with the lights them self. Its the timings.
Any Vehical turns right the lights before they right the lights have changed to Red.
Cromwell road crossing lights should remain the same Green to keep those who use it safe.
Updates
-
Thank you for taking the time to report this to. We appreciate this an wanted to let you know that we’ve re-categorised this and it will now be directed to the appropriate team.
Category changed from ‘Safety concern (traffic or pedestrian)’ to ‘General Fault’
-
Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we can confirm that there is a non-urgent fault at these traffic lights. We have therefore referred it to our contractors, and you should see an improvement within 28 days. If you need anything else, or have any questions, please contact our customer services team on 0343 222 1234
Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.
-
The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
This report is now closed to updates from the public. You can make a new report in the same location.