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Timetable is broken for 2 weeks

Reported via mobile in the Countdown - not working category anonymously at 21:23, Wednesday 22 January 2025

Sent to TfL 9 hours, 22 minutes later. TfL ref: FMS7019213.

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It looks like the time table was reset with a power outage or something and the computer is stuck. It has been like this for over 2 weeks

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Updates

  • Category changed from ‘Incorrect timetable information’ to ‘Countdown - not working’

    Posted by TfL at 06:45, Thursday 23 January 2025

  • We appreciate you taking the time to report this to us. This has now been investigated and we’ve reported this to our contractors. We’ll aim to resolve within 28 days.

    Please be aware that all Action Scheduled reports are automatically closed after 28 days. However, we aim to fix the fault within this timescale, which may be sooner, or in a few cases take a little longer.

    Should you need anything else, or have any questions, you may wish to contact our customer services team on 0343 222 1234.

    State changed to: Action scheduled

    Posted by TfL at 14:33, Friday 24 January 2025

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Saturday 22 February 2025

This report is now closed to updates from the public. You can make a new report in the same location.