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Loose floor

Reported via mobile in the Damage - shelter unstable or loose in the ground category anonymously at 16:55, Wednesday 29 January 2025

Sent to TfL less than a minute later. TfL ref: FMS7054456.

My son had an accident yesterday getting off the 484 bus as elsie Road bus stop. There was a large puddle and the pavement is up and he’s fell and hurt his shoulder and ripped his coat and we have actually been A&E with regards to his problem

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Updates

  • Your report has been investigated and we have reported this to our contractors. If this is confirmed as a safety issue, we will do our best to make safe within four hours. Otherwise we aim to fix it within 28 days. If new parts are needed this may take a little longer. Thank you for reporting this to us should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 17:17, Wednesday 29 January 2025

  • Thank you for taking the time to report this to us. It is much appreciated. Our team had investigated this for you and found that this doesn't fall under the responsibility of Transport for London and comes under the remit of the local authority. You may therefore wish to report this issue by using www.fixmystreet.com, or directly to the borough. Should you need anything else, please contact our customer services team on 0343 222 1234

    State changed to: not TfL’s responsibility

    Posted by TfL at 17:44, Wednesday 29 January 2025

This report is now closed to updates from the public. You can make a new report in the same location.