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Wobbly paving slab at entrance

Reported via desktop in the Pavement Defect (uneven surface / cracked paving slab) category anonymously at 10:14, Monday 3 February 2025

Sent to TfL less than a minute later. TfL ref: FMS7076379.

The pavement slab by the pedestrian gate into timber wharf is wobbling, it became aware to us when one of our members nearly fell (we run a day centre within timber wharf, some of our members have balance and mobility issues). Potential water issue under slab.

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This will now be investigated by our team and we will aim to update on progress within 10 days. If the issue you have reported is an emergency, we will aim to update you on progress within 24 hours

    State changed to: In progress

    Posted by TfL at 10:24, Monday 3 February 2025

  • Thank you for taking the time to report this to us. It is much appreciated. This has been investigated and has now been referred to our contractors. If this defect is confirmed as a safety issue this will be made safe within two hours. If a permanent repair is required, we will aim to carry it out within 28 days. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 12:29, Monday 3 February 2025

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Tuesday 4 March 2025

This report is now closed to updates from the public. You can make a new report in the same location.