Fixed
Blocked gulley/collapsed drain - missed in PPM
Sent to TfL less than a minute later. TfL ref: FMS7085001.
You recently cleaned out the gullies and sprayed numbers next to them. As usual. the ones outside 40 and 42A empress parade were missed.
The one outside 40 is full an blocked. The pipe is also cracked and blocked per CCTV gang doing fibre install for BT. Roots from a TFL tree that is also missed on PPM.
The drains are on the cycle lane and are TFL assets. I previously had to get the North East London Asset Manager to get them cleaned.
Updates
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Thank you for taking the time to report this to us. We appreciate this. This has now been investigated and we’ve reported this to our contractors. If the blocked drain is identified as a safety issue it will be made safe within four hours. If it isn't a safety issue, we will aim to resolve it within 28 days. Should you need anything else, or have any questions, you may wish to contact our customer services team on 0343 222 1234.
Please also be aware that all Action Scheduled reports are automatically closed after 28 days. However, we aim to fix the fault within this timescale, which may be sooner, or in a few cases take a little longer.
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The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
This report is now closed to updates from the public. You can make a new report in the same location.