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Problem report closed without explanation

Reported via desktop in the Safety concern (traffic or pedestrian) category anonymously at 12:25, Thursday 6 February 2025

Sent to TfL less than a minute later. TfL ref: FMS7095657.

I raised FMS6781188 concerning pedestrian traffic lights. Yesterday I followed up to say that the problem was still not fixed. The problem has now been closed without a decent explanation. Did the investigator find that the problem did not exist as detailed or is it intended operation? I believe the current operation to be dangerous as pedestrians and cyclists do not always press the crossing button but expect to cross when the traffic is stopped.

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. It was investigated by our team and regrettably we are unable to resolve it through Streetcare. In light of this, you may wish to contact our customer services team on 0343 222 1234, or by using this web form https://tfl.gov.uk/ help-and-contact/ contact-us-about-streets-and-other-road-issues , who will be able to help you with this query

    State changed to: Internal referral

    Posted by TfL at 12:38, Thursday 6 February 2025

This report is now closed to updates from the public. You can make a new report in the same location.