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STOP WD Faeces on seat

Reported via mobile in the Shelter needs cleaning (hazardous waste) category anonymously at 05:34, Friday 14 February 2025

Sent to TfL less than a minute later. TfL ref: FMS7132474.

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There is faeces on the seat of the bus stop WD. It has been there for a couple days now and it hasn’t been cleaned.

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Updates

  • Thank you for taking the time to report this to us. We appreciate it. Your report has been investigated and we have reported this to our contractors. They will visit the bus shelter and carry out further cleaning within 24 hours as this has been classed as a hazard. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    Please also be aware that all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 05:45, Friday 14 February 2025

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    I find it astonishing that this matter has been reported more than two weeks ago, and yet nothing has been done. No cleaning has been sent or blocking the bus for safety issue with tape has been placed. Are the customers in my neighbourhood not deserving of having clean bus stops and if one reports an issue, does it take more than TEN WORKING days to have a cleaning team send to the bus stop to assess the issue. This is a SIMPLE duty of care.

    Posted anonymously at 15:51, Sunday 23 February 2025

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    Photo of this report zoom

    Faeces remains. I echo what the previous comment has said. This should have been cleaned ages ago.

    People in the area care, but it seems the services DO NOT.

    Posted anonymously at 18:49, Sunday 23 February 2025

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Saturday 15 March 2025

This report is now closed to updates from the public. You can make a new report in the same location.