Fixed
Flooding on Highway near Springwell Road
Sent to TfL less than a minute later. TfL ref: FMS7178893.
NOTE: This is not a duplicate report, as this is a flooding in a different location to my previously raised tickets. TfL and its contractors keep closing this repeat occurrence and claiming it is fixed. I have raised several tickets and nothing gets done. This is a known issue for several years. You questioned my integrity and honesty by closing this ticket every time I raised one without carrying out the appropriate actions. Hence you forced me to go out in the rain today to prove I am being honest with my reporting and I took this photographs this morning. Section 100 of the Highways Act 1980 clearly stipulates your responsibilities. The flooding causes high risk of accidents by cars swearing and also risk pedestrians, including cyclists, being hit by a wave of water and potentially causing an injury or accident. We need to stop playing these games and get this fixed. You have tax payer's money to fund the required repairs, whether it is unblocking the gullies, involving Thames Water or digging up the road to install new pipes. Please note, quoting this ticket number, I will be writing to the Commissioner of TfL to inform them of this several years of neglect and risk of safety in this location.
Updates
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Thank you for taking the time to report this to us. It is much appreciated. Your report has been investigated and we have now referred this to our contractors. If this is confirmed as a safety issue it will be made safe within two hours. If it isn't a safety issue, we will aim to resolve it within 28 days. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234
Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer
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Thank you for taking the time to report this to us. It is much appreciated. Your report has been investigated and we have now referred this to our contractors. If this is confirmed as a safety issue it will be made safe within two hours. If it isn't a safety issue, we will aim to resolve it within 28 days. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234
Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer
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Thank you for taking the time to report this to us. It is much appreciated. Your report has been investigated and we have now referred this to our contractors. If this is confirmed as a safety issue it will be made safe within two hours. If it isn't a safety issue, we will aim to resolve it within 28 days. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234
Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer
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The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
This report is now closed to updates from the public. You can make a new report in the same location.