Fixed
Several potholes and extensive road damage between A127 junction M25 London bound and A127 Hall Lane Road bridge London bound carriageway
Sent to TfL less than a minute later. TfL ref: FMS7255969.
Moderated by TfL at 12:20, Monday 17 March 2025
Further to my report to LBH you will see that I have re - directed my email to this link provided by them:-
Communication reads:-
Thank you for submitting an enquiry relating to an issue with a Road surface - Tarmac located near A127, Upminster RM14, UK on 06/03/2025 18:57. (Report Number EQY-00195792) We have now closed this enquiry. The reason for this is:- This issue is located on Transport for London land. Issues noticed on their land will need to be reported directly to them.https://streetcare.tfl.gov.uk/ Kind regards, Havering Highways Team.
My communication reads:-
You will realise that it is an impossible task to try and photograph road damage close up here, due to the proximity of very fast moving and continuous traffic. Whilst travelling between the A127, M25 junction (London bound) and the A127 Hall Lane bridge at approximately 1530 on Thursday 6th March 2025, it was very difficult to steer a safe path due to the amount of road damage in the central and near side over this whole distance. I went over a huge pothole which shook through the car and I would be very surprised if it has not altered the correct wheel alignment, which is a regular symptom of this happening. There is so much road damage and potholes that I am not sure which section I badly hit. This situation is surely unacceptable. You obviously have a huge workload to fix these problems, but this sort of road condition should be a priority, not least because of the volume of traffic which uses this main London route. Numerous vehicles must be affected by the road condition but the drivers do not report it. I will have my vehicle checked as soon as possible and decide on any further action according to the outcome. Thank you Kind Regards
Updates
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Thank you for taking the time to report this to us. It is much appreciated. We have investigated this, and it has now been referred to our contractors. If the defect is confirmed as a safety issue, it will be made safe within 24 hours. A permanent repair, if needed will be carried out during our next programmed works for the area, or sooner if we can. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234
Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer
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The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
This report is now closed to updates from the public. You can make a new report in the same location.