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Faeces in the bus stop chair WD

Reported via mobile in the Damage - other (bus stops and shelters) category anonymously at 09:30, Wednesday 12 March 2025

Sent to TfL less than a minute later. TfL ref: FMS7265197.

Photo of this report zoom

There is STILL FECAL matter on the bus stop chair. Please STOP sending me updates as IF the issue has been fixes as it has not (FMS7115546)... This issue has been perduring since early February 2025 and I have sent numerous requests yet NOTHING has been done. ABSOLUTELY NOTHING. So, I would like to REITERATE it is not fixed. So PLEASE, SEND A CLEANING TEAM to actually assess the situation and CLEAN that ****. A disgruntled and exhausted customer

Updates

  • Your report has been investigated and we can confirm there is problem here. We have reported this to our contractors and will aim to fix this within 28 days. If new parts are needed this may take a little longer. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 11:22, Wednesday 12 March 2025

  • State changed to: In progress

    Updated by TfL at 15:06, Wednesday 12 March 2025

  • Thank you for taking the time to report this to us. It is much appreciated. You will be pleased to know that our routine inspections had already picked up this issue and it has been resolved. If the issue persists, please raise another report or contact our customer services team on 0343 222 1234.

    State changed to: Fixed

    Posted by TfL at 11:56, Friday 14 March 2025

This report is now closed to updates from the public. You can make a new report in the same location.