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Very badly finsihed and cracked pavment

Reported via desktop in the Pavement Defect (uneven surface / cracked paving slab) category by nathan ankaoua at 17:25, Wednesday 12 March 2025

Sent to TfL less than a minute later. TfL ref: FMS7269087.

The slab is in front of our door and was done after some very badly finsihed roadworks lowered the floor level and left a gap. This gap made a lot of people trip and fall in and out of the venue.

May we please get it fixed asap and better the floor quality were the job was abandoned ..

This says 'fixed' but nothing has been done.

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This will now be investigated by our team and we will aim to update on progress within 10 days. If the issue you have reported is an emergency, we will aim to update you on progress within 24 hours

    State changed to: In progress

    Posted by TfL at 08:58, Thursday 13 March 2025

  • Thank you for taking the time to report this to us. It is much appreciated. This has been investigated and has now been referred to our contractors. If this defect is confirmed as a safety issue this will be made safe within two hours. If a permanent repair is required, we will aim to carry it out within 28 days. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 10:52, Friday 14 March 2025

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