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Follow-Up on Investigation of Reported Issue

Reported via iOS in the General Fault category anonymously at 20:12, Friday 21 March 2025

Sent to TfL less than a minute later. TfL ref: FMS7316993.

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Thank you for your response and for taking the time to investigate this matter. However, I must respectfully disagree with your conclusion that no defects or issues were found at the location in question.

Based on publicly available data, including Google Maps, there is clear evidence of ongoing traffic congestion in the area, indicating that the issue remains unresolved. Additionally, I have observed that the temporary traffic lights at this location are staying on red significantly longer than the original lights, which may be contributing to the congestion.

Given this, I kindly request a more thorough investigation to ensure that any underlying problems are properly identified and addressed.

Updates

  • Thank you for taking the time to report this to us. It is much appreciated. It was investigated by our team and regrettably we are unable to resolve it through Streetcare. In light of this, you may wish to contact our customer services team on 0343 222 1234, or by using this web form https://tfl.gov.uk/ help-and-contact/ contact-us-about-streets-and-other-road-issues , who will be able to help you with this query

    State changed to: Internal referral

    Posted by TfL at 20:14, Friday 21 March 2025

This report is now closed to updates from the public. You can make a new report in the same location.