Fixed
Traffic signal facing in wrong direction
Reported via desktop in the Damage - pole leaning / equipment detached from pole/facing the wrong direction category anonymously at 08:33, Tuesday 1 April 2025
Sent to TfL less than a minute later. TfL ref: FMS7368349.
A traffic light is misaligned as is pointing towards the wrong traffic: this is dangerous and needs fixing ASAP. It is the traffic light located on a small island in the central reservation of the A3211 (Upper Thames St), which is meant to control eastbound traffic exiting the Blackfriars Underpass, at the junction with Puddle Dock. Instead, it is pointing towards the southbound traffic exiting Puddle Dock, meaning that it is showing green towards Puddle Dock traffic when that traffic should actually be stopped.
Updates
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Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we can confirm that there is a fault with these traffic lights. We have therefore passed this to our contractors and as it is classed as an emergency. It will be made safe within 24 hours. Should you need anything else, or if you have any questions, you may wish to contact our customer services team on 0343 222 1234
Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.
State changed to: Action scheduled
Posted by TfL at 08:37, Tuesday 1 April 2025
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The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
State changed to: Fixed
Posted by TfL at 05:32, Wednesday 30 April 2025
This report is now closed to updates from the public. You can make a new report in the same location.