Fixed
Uneven road surfaces leading to home shaking.
Sent to TfL less than a minute later. TfL ref: FMS7458540.
There are multiple areas of uneven road services that don't look like much at first, but when heavy and large vehicles and lorries go over these areas (particularly vans with skips or similar containers on the back) it is very noticeable as there is a loud rattling/banging noise followed my my whole home vibrating/shaking. There are 2/3 areas on the road with this issue, meaning that each time these vehicles go by, my whole home shakes 2/3 times. It's bad enough this happening once, but being a red route, these vehicles are going past literally continuously throughout the day. The biggest issue is in the early hours of the morning, as my internal doors shake and actually wakes me up from my sleep.
To identify these areas, all you need to do is wait around this area and wait for one of these vehicles to go by and you will hear where it happens. I believe there's one area just before the GP surgery, one just by the bus stop and one more just as the road starts to bend around the leisure centre.
I have also submitted an online form complaint about this, who have said an internal team will be investigating this - but have also requested I submit this form.
Updates
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Thank you for taking the time to report this to us. It is much appreciated. We have investigated this, and it has now been referred to our contractors. If the defect is confirmed as a safety issue, it will be made safe within 24 hours. A permanent repair, if needed will be carried out during our next programmed works for the area, or sooner if we can. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234
Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer
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The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
This report is now closed to updates from the public. You can make a new report in the same location.