Fixed
A General Fault problem has been found
Sent to TfL less than a minute later. TfL ref: FMS7508967.
Comments: I am writing about the traffic lights on Green Lanes, N21 at the junction of Station Road and Fords Grove, N21. There are two lanes of traffic: the left-hand lane goes straight ahead, the right-hand lane is to turn right into Fords Grove. There are two traffic light signals side-by-side, one for straight ahead and one for the right-hand lane turning right. However, the lights are set up on the wrong side. When the signal goes green for the left-hand lane of traffic to go straight ahead, it is the right-hand light which turns green first, which is an arrow pointing straight up. Then the signal changes to green for the left-hand lane of traffic to move forward and turn right into Fords Grove, but that is the signal on the left-hand side which is a standard traffic light with round red/amber/green lights. I have seen many occasions of drivers being confused as to which is the right signal for them to move. I think traffic lights should operate with a standard signal (or an upward facing arrow) on the left for the left-hand lane to move forward, and the arrow signal for the right turn into Fords Grove should be position to the right of that and changed to an arrow pointing right.
Streets-21426170
Updates
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Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we can confirm that there is a non-urgent fault at these traffic lights. We have therefore referred it to our contractors, and you should see an improvement within 28 days. If you need anything else, or have any questions, please contact our customer services team on 0343 222 1234
Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.
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The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
This report is now closed to updates from the public. You can make a new report in the same location.