You can move around with your keyboard
plus
minus
left
right
Drop pin on the map to start a new report
space
Press space again to adjust the location
space
Start new report here Reposition report here
Back to all reports

Big pool of water in the road after rain

Reported via desktop in the Standing water category by Cllr Peter Thompson at 11:49, Thursday 1 May 2025

Sent to TfL less than a minute later. TfL ref: FMS7509150.

I am the councillor for this part of LBH Hounslow - I raised the following case with the Council.

"I have reported this issue before - when it rains, the crossing floods, making it impossible to cross the road at the pedestrian crossing. There is a drain at this location, but it is blocked. I was previously informed that it is a TfL matter - all they seem to do is send someone to look at it, after the waters have gone and no action is taken. This has been a problem ever since this junction was rebuilt after construction works on this site several years ago."

I have received the following reply from the Transport Project Officer at LBH

"I can confirm that this has been checked with the relevant department and unfortunately it has been confirmed that this is a known issue and has been going on for a long time. It’s due to collapsed drainage in the area but, as it’s on the south circular, which is a TfL road, so you would have to deal with them direct unfortunately."

I have seen from your website that many residents have raised this matter and that you have closed the case repeatedly without undertaking any works.

Updates

  • Thank you for taking the time to report this to us. It is much appreciated. Your report has been investigated and we have now referred this to our contractors. If this is confirmed as a safety issue it will be made safe within two hours. If it isn't a safety issue, we will aim to resolve it within 28 days. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 18:26, Thursday 1 May 2025

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Friday 30 May 2025

This report is now closed to updates from the public. You can make a new report in the same location.