Fixed
Seat in shelter is broken
Sent to TfL less than a minute later. TfL ref: FMS7581136.
Looks like bracket has been snapped off from seat Coulsdon town station Bus stop J
Updates
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Your report has been investigated and we have reported this to our contractors. We will aim to fix this within 28 days. If new parts are needed it may take a little longer. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234
To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.
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This update is to report on the hazardous loose seat at the bus shelter in Coulsdon Town, specifically Stop J Today, at approximately 17:10, I arrived at the stop after getting off the 434 and sat down on the seat, unaware of its condition. When I shifted to get more comfortable, the seat detached from its hinges, causing me to fall. While I'm fortunate not to have sustained any major injuries, my finger was quite painful for a period after the fall. This is a significant safety concern that could lead to more serious injuries for other passengers. Please arrange for a prompt inspection and repair of this seat soon .
Thank You!
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The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
This report is now closed to updates from the public. You can make a new report in the same location.