Location: 195 Kingston Road, SW19 3NG. Between the tram stops Dundonald Road and Merton Park, the tram tracks cross Kingston Road and there are pedestrian lights on each side of the road. These lights should become red only when trams are approaching, however, sometimes they also become red when no tram is coming. I think these lights are synchronised with the pelican crossing a few metres down Kingston Road, but there’s no reason for that. Can you check if the timings for these lights are correct? If people get used to lights becoming red unnecessarily, they may start to ignore them, which can lead to a fatality one day.

Updates

• Your report has been investigated and we have reported this to our contractors. We will do our best to make the location safe as soon as possible and aim to fix it permanently within 28 days. To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer depending on circumstances. Thank you for reporting this to us. Should you need anything else or have any questions on this matter, please contact customer services on 0343 222 1234.

  State changed to: Action scheduled

  Posted by TfL at 09:47, Tuesday 20 May 2025

• Thank you for taking the time to report this to us. It is much appreciated. This was investigated by our team and we were unable to find any defects, or issues at this location. This could be because it has already been resolved. However, if the problem remains, you either resubmit your report with some more information and a photo. Alternatively, you can contact our customer services team on 0343 222 1234 or by using this web form: https://tfl.gov.uk/ help-and-contact/ contact-us-about-streets-and-other-road-issues

  State changed to: No further action

  Posted by TfL at 11:12, Wednesday 21 May 2025