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Manhole sinking

Reported via desktop in the Manhole Cover - Missing category anonymously at 12:33, Tuesday 3 June 2025

Sent to TfL less than a minute later. TfL ref: FMS7655890.

Subject: Damaged road / footway surface Description: Issue: Manhole sinking and surrounding tarmac collapsing causing dangerous pothole of approx. 3 inches deep and 12 inches long. Tarmac loose and debris flying towards nearby pedestrians when vehicles travel over damaged manhole Location: On Westbound A4 Cromwell Road, just West of Queen's Gate junction, on the near side lane just before the pedestrian crossing Date/Time: 2025-05-23 09:30 Location: 68-69 Queen's Gate, LONDON, SW7 5JT Street: QUEEN'S GATE Town:

Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This has been investigated and we have now referred it to our contractors. If it is confirmed as a safety issue it will be made safe within one hour. If the manhole cover is owned by us, we will carry out a permanent repair at a later date. If it is owned by another company this will be passed to them for a permanent repair. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 12:41, Tuesday 3 June 2025

  • Thank you for taking the time to report this to us. It is much appreciated. This has been investigated and we have now referred it to our contractors. If it is confirmed as a safety issue it will be made safe within one hour. If the manhole cover is owned by us, we will carry out a permanent repair at a later date. If it is owned by another company this will be passed to them for a permanent repair. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    Posted by TfL at 12:42, Tuesday 3 June 2025

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Wednesday 2 July 2025

This report is now closed to updates from the public. You can make a new report in the same location.