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Faulty Pedestrian Crossing Button – Acton Lane & Avenue Road, Acton

Reported via desktop in the Damage - pole leaning / equipment detached from pole/facing the wrong direction category anonymously at 08:13, Wednesday 11 June 2025

TfL ref: FMS7691818.

Photo of this report zoom
Photo of this report zoom

I am writing to report a faulty pedestrian crossing at the junction of Acton Lane and Avenue Road in Acton.

The pedestrian crossing button on the corner is missing, which means pedestrians are currently unable to request a signal to cross safely. This poses a risk, particularly during busy times when traffic is heavy.

I have attached photos to assist in identifying the exact location and nature of the issue.

I would appreciate it if this could be investigated and repaired as soon as possible to ensure the safety of pedestrians using this crossing.

Please let me know if any further information is needed.

Kind regards, Clarissa Follmann

Updates

  • Thank you for taking the time to report this to us. It is much appreciated. We can confirm that there is a fault. Our contractors are aware of this and if it is classed as an emergency it will be attended and made safe within two hours. Otherwise it will be within 24 hours. Thank you for taking the time to report this to us. Should you need anything else please contact customer services on 0343 222 1234

    Category changed from ‘Safety concern (traffic or pedestrian)’ to ‘Damage - pole leaning / equipment detached from pole/facing the wrong direction’

    State changed to: Fixed

    Posted by TfL at 08:21, Wednesday 11 June 2025

This report is now closed to updates from the public. You can make a new report in the same location.