Fixed
Pedestrian cross requests keep timing out without stopping road traffic
Sent to TfL less than a minute later. TfL ref: FMS7709935.
When the pedestrian button is pressed, the red light in the pedestrian box illuminates showing the request has been accepted. After a few minutes (yes minutes rather than 10s of seconds normally expected for a pedestrian crossing) the red light in the pedestrian box extinguishes but without stopping the road traffic with a red traffic signal. This would happen for a few cycles before the pedestrian box red light will be replaced with a green light and stops the road traffic. This seems to happen more often and for more cycles from the "Sehri Antep Baklave & Cake" side of the crossing. This was reported on ticket "FMS7239391" which was reported fixed, which doesn't seem to be the case. As reported earlier, this pedestrian cross is near a school for young people with special educational needs. Its' continued malfunction will cause these young people (and other people) to cross the busy road in unsafe manners. Hope this will be finally fixed properly this time.
Updates
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Your report has been investigated and we have reported this to our contractors. We will do our best to make the location safe as soon as possible and aim to fix it permanently within 28 days. To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer depending on circumstances. Thank you for reporting this to us. Should you need anything else or have any questions on this matter, please contact customer services on 0343 222 1234.
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The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
This report is now closed to updates from the public. You can make a new report in the same location.