Fixed
Septic Sludge in street from drains and gullies
Sent to TfL less than a minute later. TfL ref: FMS7862300.
Sw20 0aw
Beverley Way
Thames Water came yesterday to clean the drains and gullies. They sucked out all the sewage and sludge and left it all on the road and pavement.
Thames water didn't suck up the sludge into their septic tanks, they just left it all on the street.
Customer said it's very smelly and unhygenic especialy in this hot weather, all the neigbours are affected by this hazardous waste.
Thames water have left it there.
Customer called the council who said it's not their problem, it's Tfl because it's on a red route.
Updates
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Thank you for taking the time to report this to us. It is much appreciated. Your report has been investigated and we have now referred this to our contractors. If this is confirmed as a safety issue it will be made safe within two hours. If it isn't a safety issue, we will aim to resolve it within 28 days. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234
Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer
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The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
This report is now closed to updates from the public. You can make a new report in the same location.