Fixed
Damaged safety railing
Sent to TfL less than a minute later. TfL ref: FMS8200094.
You closed TfL ref: FMS8195481 today saying it has been resolved. Well, you;ve put some barriers around the damage and not yet installed the replacement No Entry sign. Did you ignore the rest of my msg asking when you would fix the damaged railing as you cross the A41 which were cut in 1/2 about 1-2 yrs ago following an RTA and was reported to TFL several times ?
Do you not think it's important to replace that broken section or are you waiting for a pedestrian to die before you take action ??
Updates
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Thank you for taking the time to report this to us. It is much appreciated. This has been investigated and has now been referred to our contractors. If this defect is confirmed as a safety issue this will be made safe within two hours. If a permanent repair is required, we will aim to carry it out within 28 days. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234
Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer
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Nobody attended today and if they did then they clearly didn't look properly. This issue dates back to an RTA 1-2 yrs ago when the railings at the crossing were cut and then never replaced or repaired. At one stage they were being held together with cable ties which is a joke considering they are there to protect pedestrians while they cross the A41 for speeding traffic which collides with the barried and traffic lights on a weekly basis. In addition to this all the railings are either lob sided, defective, damaged or broken in genera from RTAs. You, TFL and failing in your legal duties to maintain your infrastructure and god fidden there is a fatality but you will be held accountable as I have documented each and every time I have reached out to you and you have ignored the request to repair the safety railings.
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The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
This report is now closed to updates from the public. You can make a new report in the same location.