Fixed
Broken Glass Canopy (Has been broken for 3 years now!)
Sent to TfL less than a minute later. TfL ref: FMS8225677.
The canopy at this bus stop has been in a compromised state for nearly three years, with one half replaced by wood following damage to the original glass structure. This uneven repair poses potential health and safety risks, including reduced weather protection and the possibility of structural instability. The shelter no longer meets basic standards for passenger safety or comfort.
Updates
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Your report has been investigated and we have reported this to our contractors. If this is confirmed as a safety issue, we will do our best to make safe within four hours. Otherwise we aim to fix it within 28 days. If new parts are needed this may take a little longer. Thank you for reporting this to us should you need anything else or have any questions please contact customer services on 0343 222 1234
To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.
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The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
This report is now closed to updates from the public. You can make a new report in the same location.