Action scheduled
Missing temporary bus stop sign – drivers not stopping
Sent to TfL 13 hours, 54 minutes later. TfL ref: FMS8376788.
There is an ongoing issue at our local bus stop. After a recent crash, the original stop was covered with a yellow “Stop Closed” sign, and a temporary bus stop sign was placed about 5 metres before the old stop. However, the temporary freestanding sign was stolen shortly after installation, and now there is no visible stop sign for drivers to recognise.
As a result, buses are not stopping, even when passengers try to signal them. Some drivers have stopped out of courtesy, but most drive past because the yellow sign makes it appear the stop is closed.
When we called TfL, we were told the stop is still registered as “open” in the database — but on the ground, there’s no usable signage.
Updates
-
Category changed from ‘Incorrect timetable information’ to ‘Damage - other (bus stops and shelters)’
-
Your report has been investigated and we can confirm there is problem here. We have reported this to our contractors and will aim to fix this within 28 days. If new parts are needed this may take a little longer. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234
To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.
Provide an update
Please note that updates are sent to Transport for London. Your information will only be used in accordance with our privacy policy